Delivery charges range from (1–4 boxes: $32; 5–8 boxes: $40; 9–16 boxes: $50; 17–24 boxes: $110).

All deliveries from the day of approval will take approximately 1-7 business days within the US and 1-3 business days within Japan. International deliveries will take 5-14 business days.

Yes, we ship worldwide. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to customs fees and import duties, which are the customer’s responsibility.

Once your order ships, we will send you a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.

If your package is lost or arrives damaged, please get in touch with our customer support within 7 days of delivery. We will assist you in resolving the issue as quickly as possible.

We accept PayPal, Cash App, Apple Pay, and other secure online payment methods available at checkout.

Payments are processed immediately upon completing your order. A screenshot for confirmation is needed, however.

Currently, only one payment method can be used per order.

Please verify your payment details and account balance, then try again. If issues persist, contact your payment provider or reach out to our customer support for assistance.

Please allow some time for us to receive payment and prepare your order. You will receive a tracking number to the email provided once your order is shipped. Usually within one business day

Frequently, our emails end up in spam. Please check there, and please add us to your safe sender list so you are sure to receive messages regarding your package. If you don’t know how to do that, please do a web search for “how to allow emails on

(your service provider…gmail, yahoo, etc.)

To start a return, please get in touch with our customer support with your order number and the email used for purchase. We will guide you through the return process.

Final sale items such as Pokémon trading cards, digital products, and download codes are non-returnable and non-refundable.

Refunds are processed within approximately 14 business days after we receive and inspect the returned item.